Committed to the best quality
We are constantly developing the quality of our services, processes and structures.
Our quality policy
Self-commitment
The top management of DGO is responsible for the quality of DGO .
DGO is committed to continuously developing the quality of its services, processes and structures with a focus on customer satisfaction.
Planning, management and control
For us, quality management means:
- defining quality objectives and requirements,
- implementing and ensuring the achievement of objectives through appropriate measures,
- monitoring by measuring the achievement of objectives and
- continuous improvement of quality.
Labor market relevance
The services offered by DGO are geared towards the needs of our customers. These are the job centers in Germany and the employment agencies.
The aim is therefore always to prepare our participants in the best possible way for taking up employment subject to social insurance contributions. This involves activation, vocational preparation and placement. We ensure that our participants receive tailor-made support through aptitude tests and targeted measures.
360° quality management
DGO practices holistic 360-degree quality management. This means that, in addition to customer satisfaction, all relevant external conditions are also taken seriously and taken into account.
Our mission statement
The labor market is subject to constant change. Digitalization is associated with a massive restructuring of work requirements and conditions. For the unemployed, digitalization often means additional demands and makes it more difficult for them to access the labour market.
We want to ensure that the unemployed also benefit from technological progress. We are not just concerned with providing hardware and software. We offer our participants personal, communicative opportunities for individual learning.
We focus on target groups that have a particularly difficult time on the job market. We help them to develop and implement career prospects.
Our customers are job centers and employment agencies. We offer them a wide range of online-based measures and projects.
DGO sees itself as an innovative service provider with an "innovative spirit". All employees are encouraged to recognize opportunities for innovation and to stimulate, promote and support innovation.
We treat our employees and business partners fairly and in a spirit of partnership.
